Terms & Conditions

1. Services & Pricing

We provide interior, exterior, and full vehicle detailing services based on the packages and services listed on our website. Prices may vary depending on the actual size, condition, cleanliness, and specific needs of the vehicle.

Listed prices are estimates unless otherwise stated. The final price may be adjusted after assessing the vehicle’s condition.

2. Vehicle Condition

Additional charges may apply for vehicles requiring excessive cleaning, heavy staining, excessive pet hair removal, strong odors, mold or mildew treatment, excessive dirt or debris, or other specialized services.

We will communicate any significant additional charges before proceeding whenever possible.

3. Customer Belongings

Customers are responsible for removing personal belongings, valuables, money, electronics, and other items from the vehicle before service.

Gus’ Glow On The Go is not responsible for personal items left inside the vehicle.

4. Vehicle Access & Preparation

Customers are responsible for providing reasonable access to the vehicle at the scheduled appointment time. Delays caused by limited access, unavailable keys, or other circumstances outside our control may affect the appointment.

5. Results & Limitations

While we make every effort to provide high-quality detailing results, some stains, odors, scratches, paint imperfections, pet hair, and other conditions may not be completely removable.

Detailing services improve the appearance and cleanliness of a vehicle but do not guarantee the removal of every existing imperfection.

6. Pre-Existing Damage

Customers are responsible for informing us of any known pre-existing damage or sensitive areas before service begins.

Gus’ Glow On The Go is not responsible for pre-existing damage, wear and tear, weakened materials, or defects that become visible during the normal cleaning process.

7. Payment

Payment is due according to the payment terms provided at the time of booking or service. Additional services or charges approved by the customer may be added to the final balance.

8. Appointments

Customers are expected to arrive or make the vehicle available at the scheduled appointment time. Please contact us as soon as possible if you need to make changes to your appointment.

9. Right to Refuse Service

We reserve the right to refuse or discontinue service when a vehicle presents unsafe conditions, hazardous materials, excessive contamination, or circumstances that may put our staff or equipment at risk.

10. Policy Updates

Gus’ Glow On The Go reserves the right to update these Terms & Conditions at any time. Updated terms will be posted on this page with the revised date.

11. Contact

If you have questions regarding these Terms & Conditions, please contact Gus’ Glow On The Go before booking or receiving services.